General

How does the service work? Read our Step by Step Guide.

STEP 1 – Upon registering you will receive your Personal EshopWedrop Delivery Addresses for online shopping in France, Germany, Italy, Romania and Poland . Sign up here

STEP 2 – Shop from any of your favourite online stores. Here you can find some shops ideas but always feel free to use any other shop you might prefer! Shopping ideas

STEP 3 – On the online store’s check out, use your Personal EshopWedrop Delivery Address including your EshopWedrop ID (part of the address' body). There are many online shops that will ask you to fill in the two address lines, we also include two lines for your shopping address (this is why you will find in your shopping addresses Address Line 1 / Address Line 2). Get your address today

STEP 4 – Wait for our confirmation that your order arrived at your EshopWedrop Personal Delivery Address (please consider the delivery time in the respective country according to the local delivery option you selected when you placed the online order). Once your order has arrived at the EshopWedrop warehouse, our team will it arrange for the parcel to be delivered to Bulgaria.

Step 5 – We know that shopping online might be stressful sometimes, that’s why we regularly inform you via e-mail about your parcels’ location and delivery status or you can check this anytime by logging into your EshopWedrop account or using the Track & Trace tool available on the EshopWedrop website. Track your Parcel

STEP 6 – You will receive an email notification once your parcel has arrived in Flagship Warsaw. Home delivery? Job address delivery? Or you prefer to personally pick up your order? You can select the option most convenient to you as soon as your parcels have arrived in Flagship Warsaw. View your delivery Options

General

How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria?

Account

How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?