4.6

General

When do the parcels received at my personal online shopping addresses depart to Bulgaria?

Origin Country	Departure Days	Transit Time

Great Britan	Tuesday and Friday	5-7 business days
Italy	Friday	7-8 business days
Poland	Thursday	5-6 business days
Germany	Тuesday and Friday	5-6 business days
USA	Friday	10-12 business days
Romania	Every Day	2-3 business days
France	Thursday	7-8 business days

General

How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria?

Account

How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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